Question 1

Q: Is Funtime Leisure equipment insured and regularly inspected for safety?

Accepted Answer

A: Yes, all inflatable equipment at Funtime Leisure is covered by £5,000,000 public liability insurance and undergoes rigorous safety inspections. We adhere to strict industry safety standards, each inflatable is PIPA tested annually by an independent and competent person to ensure full compliance with BS14960 inflatable play equipment regulations and our rodeo bull equipment is serviced and checked yearly to ensure it meets all safety expectations. Further to this we conduct our own inspections on all equipment before every hire or event commences. Additionally, all electrical equipment used is PAT tested every year to guarantee safety and reliability. For added peace of mind, we can provide detailed risk assessments upon request, as well as our method statement demonstrating our commitment to maintaining the highest safety standards for your event and we conduct our own safety check at every hire or event to ensure safe set up. Safety and reliability are our top priorities,  all of our staff are fully trained ensuring all equipment is set up safely allowing you to enjoy your event worry-free.

Question 2

Q: Are the staff at Funtime Leisure safety checked and properly trained to handle the equipment?

Accepted Answer

A: Yes, all staff at Funtime Leisure are DBS vetted to ensure safety and trustworthiness. They receive comprehensive training to correctly set up and manage our inflatable and party equipment, guaranteeing safe and proper use. When leaving equipment for a hire, our staff will thoroughly explain the basic operation and setup of the bouncy castle to you, ensuring you are confident and satisfied with how the equipment has been arranged before they leave. This process reflects our commitment to safety and customer support throughout your hire experience.

Question 3

Q: Who is eligible to use the bouncy castles from Funtime Leisure, and what are the age, height, and weight restrictions?

Accepted Answer

A: At Funtime Leisure, our equipment is designed primarily for children between the ages of 3 and 12 years old. Users must not exceed a height of 5 feet (152 cm) or a weight limit of 70 kilograms (154 pounds) to ensure safety and optimal performance. We recommend adult supervision at all times and advise that only one age group use the castle at a time to prevent injury. These restrictions help maintain the durability of the equipment and provide a safe, enjoyable experience for all users. Additionally, we have some equipment that adults can use, such as adult bouncy castles, a rodeo bull, and a gladiator duel and our giant slide..

Question 4

Q: What should I do if it rains during the bouncy castle hire period?

Accepted Answer

A: At Funtime Leisure, we want your kids to have fun no matter the weather! If it’s just light rain, the kids can safely continue playing on the bouncy castle. However, in heavier rain, we strongly recommend getting the children off the castle for their safety. To protect the castle itself, leave it fully inflated, this helps prevent rainwater from seeping inside. Only deflate the castle if the weather turns too windy, as strong winds can pose a risk. Following these guidelines ensures a safe, enjoyable experience while keeping the castle in great condition.

Question 5

Q: Can children wear face paint while using the bouncy castles, and what should I know about cleaning if they get dirty during the hire?

Accepted Answer

A: At Funtime Leisure, we understand the fun that face painting adds to any event! Children can absolutely wear face paint while bouncing on our castles without any issues. Our castles are made from high-quality, easy-to-clean materials designed to handle all the excitement. However, we kindly ask that parents ensure the face paint is fully dry before jumping to minimize any transfer. If the castles get dirty during your hire, don’t worry, normal play marks are expected, and we clean all equipment thoroughly between hires at no extra cost. In the rare case of excessive staining or damage beyond usual wear, a cleaning fee may apply, but our experienced team works hard to maintain the highest standards.

Question 6

Q: What safety precautions should be taken when using Funtime Leisure’s inflatables in windy conditions?

Accepted Answer

A: At Funtime Leisure, the safety of our customers is paramount. If wind gusts exceed 24 miles per hour, it is essential to immediately turn off the power to any inflatables and deflate them to prevent accidents. Users must not be allowed near the inflatables until wind conditions have improved and it is safe to resume use. This protocol is clearly outlined in the hire agreement signed when inflatables are left in your care, emphasizing that safety must always come first. Adhering to these guidelines helps ensure a safe and enjoyable experience for everyone.

Question 7

Q: What are the general safety and usage rules I need to follow when using the inflatables at Funtime Leisure?

Accepted Answer

A: At Funtime Leisure, ensuring a safe and enjoyable experience for all guests is our top priority. When using the inflatables, please adhere to the following rules: do not wear glasses, jewellery, or shoes on the inflatables to prevent injury and damage. Socks must be kept on at all times for hygiene and safety. No food or drinks are allowed on or near the inflatables to maintain cleanliness and prevent accidents. Bags, keys, sharp objects, or any other potentially harmful items are not permitted on the inflatables and should be stored securely off the play area. These guidelines help us maintain a safe environment and ensure that everyone can have fun without risks. Thank you for your cooperation.

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